UK’s financial regulator urges banks to rethink branch closures

Financial Conduct Authority concerned vulnerable customers may be left without access to services

The UK’s financial regulator has called on banks to reconsider branch closures amid fears that vulnerable customers could be left without access to services.

The Financial Conduct Authority said that during lockdown branch closures should be paused or delayed if banks were unable to carefully assess the needs of customers and what alternative arrangements they could provide.

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from The Guardian https://ift.tt/3t5x78n