British Airways slumps to near bottom in passenger survey

Which? finds BA ranks badly for both long and short haul, but Ryanair still props up table

British Airways has taken a nosedive in UK passengers’ opinions and is now rated just above Ryanair at the bottom end of the airline rankings.

The flag carrier was among the worst rated for food, seat comfort and value for money on both short and long-haul services in the annual Which? poll.

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from The Guardian https://ift.tt/2PziLeM