Royal Mail queues lengthen as depots close across UK

The service’s cost-cutting has led to a storm of protests – not least in south-east London

If you face a long wait in the queue at your local parcels office to pick up a missed Christmas delivery this weekend, spare a thought for those living in one part of south-east London who say they have endured months of postal woes after Royal Mail closed their depot.

Lost bank cards, letters taking a month to arrive, several days between deliveries and, most frustrating of all, 60-minute waits in the rain to pick up parcels that could not be delivered: these have all been endured by East Dulwich residents who are furious that Royal Mail appears to be failing to provide the service it is legally obliged to offer.

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from The Guardian https://ift.tt/2LgytHM