Competition watchdog probes high-pressure tactics of hotel booking sites
Authority turns spotlight on potentially misleading information and investigates if sites are pushing certain hotels on commission basis
Britain’s competition watchdog is to investigate hotel booking sites over concerns that consumers are being misled, pressured, and prevented from finding the best deals.
The Competition and Markets Authority said it would look into whether sites were using pressure tactics to rush customers into booking rooms, and whether they were pushing hotels based on the commission they receive, in what could amount to a breach of consumer law.
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